This Privacy Policy governs your use of the websites, mobile applications, and technology operated by Rilox E-Mobility Pvt. Ltd. (“Rilox”, “we”, “our”, or “us”).
At Rilox E-Mobility Pvt. Ltd., accessible via riloxemobility.com, we are committed to respecting your privacy and protecting your personal information. This Privacy Policy details the kinds of personal information we may collect when you use our services, how we use this information, the circumstances under which we might disclose it, and how you can manage your personal data.
By using our website, mobile application (“App”), or related services (“Services”), you agree to this Privacy Policy. If you disagree with the terms outlined here, please refrain from using our Services.
We collect two types of information:
Your personal information may be collected in various situations, including but not limited to:
When you use our App or Services, we collect device-specific data, including but not limited to:
We may occasionally receive information about you from third-party sources to enhance the accuracy of our records and improve your user experience.
Our Services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will promptly remove the data from our systems.
Our website and App may use “cookies” to enhance user experience, remember
preferences, track site traffic, and deliver personalized content. You may choose to disable
cookies through your browser settings; however, doing so may affect the functionality of
certain features of our Services.
We use your personal and non-personal information primarily to:
We do not sell or rent your personal information. We may share your information under the
following circumstances:
Your information may be stored and processed in India or other countries where we or our service providers operate. By using our Services, you consent to such international transfers.
We employ industry-standard security practices to protect your personal information. However, data transmitted online cannot be guaranteed 100% secure, and you acknowledge this risk by using our Services.
Our Services may contain links to third-party websites or services not controlled by Rilox. We are not responsible for their privacy practices and recommend reviewing their respective
privacy policies.
We may periodically update this Privacy Policy. Such changes will be posted clearly on our website and App. We encourage you to review this policy regularly.
You can manage or update your personal information and communication preferences through your account settings. You may opt out of marketing emails or promotional communications through links provided in those emails or by contacting us directly.
You may access and update your account information by logging into your profile on our App or website. For assistance, please contact our support team at the email provided below.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: support@riloxemobility.com
Website: riloxemobility.com
This Privacy Policy and your use of our Services shall be governed by and construed in
accordance with Indian law, and jurisdiction will exclusively lie in the courts of India.
Rilox E-Mobility Pvt. Ltd.
Last updated: April 2025